How Serochat compares
Every figure on these pages was read from the other vendor’s own pricing page, and each page says which date it was read on. Every one of them also says plainly who the other tool is the better choice for, because a comparison where we always win would tell you nothing.
All product names and trademarks belong to their respective owners. Serochat is not affiliated with, endorsed by, or a partner of any of the companies compared here.
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Serochat vs Chatbase
Both train an AI agent on your own content and embed it with a snippet. The differences are hosting, how conversations are counted, and what costs extra.
Read the comparison -
Serochat vs Intercom Fin
Fin is an AI agent inside a full helpdesk, priced per outcome. Serochat is a standalone agent on a flat monthly plan. The difference is mostly cost shape.
Read the comparison -
Serochat vs Tidio
Tidio is live chat with an AI add-on, popular with small shops. Serochat is the AI agent on its own. The difference shows up in how AI conversations are counted.
Read the comparison -
Serochat vs CustomGPT.ai
Both answer from your own content with citations. CustomGPT is built around running many agents; Serochat around running one or a few, well.
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What Serochat costs, for reference
Starter is £49 a month and includes 500 conversations. Team is £149 a month, includes 5,000 conversations, and removes the “Powered by Serochat” badge. Both start with a 7-day free trial and no card. The full breakdown is on the pricing page.
One thing worth saying about the allowance: when you pass it, the agent keeps answering and we tell you. There is no hard cut-off, because a chatbot that stops mid-conversation on the last day of the month is worse than an unexpected line on an invoice.
Try it against your own content
The fastest way to compare any of these is to point one at your own help pages and ask it something awkward. That takes about ten minutes here, and no card.
Try Serochat free Card-free trial · see pricing.