You can have a useful support agent live in about ten minutes. Here is the order we recommend.
- Connect one strong source first — your help centre or a key set of docs.
- Add three to five Q&A pairs for the questions you answer most.
- Set the agent’s tone and a short behaviour note: what to offer, what to avoid.
- Match the widget colours to your site.
- Paste the embed snippet onto your site and send a few test questions.
Then iterate
Do not aim for complete on day one. Ship with your best content, watch the first real conversations, and fill the gaps as they appear. The agent improves as your content does.