Serochat answers from the sources you connect, so it helps to know what each one brings.
The main sources
- Google Docs — connect the specific documents you choose; great for internal guides and policies.
- Notion pages — bring in your team’s wiki content.
- Zendesk Help Center articles — your public help content, ready to answer from.
- Website pages — add key public pages without a heavy crawl.
- PDF uploads and Q&A pairs — fill the gaps your other sources miss.
Start small
You do not need to connect everything at once. Begin with the one source that answers the most questions today, see real answers, then layer in the rest. Each source you add widens what the agent can confidently handle.